Wednesday, September 26, 2018

Jani King of Austin is the King of Customer Servcie

Here at Jani King of Austin we pride ourselves on customer service.  We have received Peak Performance awards in our operations department for 3 years running from our Corporate Headquarters. We have been a member of the Better Business Bureau since 1985 with an A+ rating.  The thing that sets us apart from other commercial cleaning services are the layers of follow up we have in place.  

We start this even before the contract is executed.  Our sales department will not give quotes over the phone.  We only quote what we can look at.  We like to talk to every client, after visiting their facility, before placing a bid, to see exactly what they want. We want them to get exactly what they need and not a generic cleaning scope based on arbitrary formulas. We make suggestions on what we think would help them to obtain their desired result from our services.  

After we receive an executed contract an operations manager walks the account with one of our franchise owners to ensure they understand the expectations, have an opportunity to gain some familiarity, and also ask any questions that may arise.  We ask our franchise owners to be onsite with their employees for the first few cleans of each new account so that they can help them overcome any challenges that may arise.  Every account presents its own set of challenges.  Some are big and some are small, but they can all be conquered if teamwork is involved. 

After the first clean the customer service is 2 fold.  The franchise owner follows up along with the members of our operations team here at the regional office.    We call the next business day after the first clean to make sure everything has exceeded expectations.  If not we will monitor the account closely making service changes until the client is extremely happy with our service.

Moving forward the regional office will in either by phone or in person with each of our accounts about every 6 weeks.  The franchise owners check in periodically as well. We have excellent systems in place to facilitate timely follow up so we can do our very best to proactively eliminate issues before they become problems.  We will react quickly to any issue that are brought to our attention. We are happy to address any client requests.   We strive to exceed expectations. 

Thursday, May 24, 2018

King of Clean - Jani King Commercial Cleaning Services

The competition is real, but Jani-King is the King of Clean. Come experience what it’s like to be a part of the world’s largest commercial cleaning franchise company.

With more than 120 support offices in 10 countries, Jani-King delivers a superior commercial cleaning program to a wide range of customer locations including office buildings, hospitals, hotels, sporting venues, universities, restaurants, manufacturing facilities and more.

Whether you are looking for a business partner to handle your janitorial needs or you a looking to start your own commercial cleaning business, Jani-King has everything you need – and more! #community #trust #expertise #franchise #ownyourownbusiness #cleaning #ecofriendly #solutions #results #success

Tuesday, May 15, 2018

Jani-King of Austin - Join the Winning Team

There is no substitute for hard work. You have to put in the time. Dedicate yourself to the goal. I [Thurman Thomas] didn't make it to the Hall of Fame on my own. I had a team and we worked hard together. I had coaches and a playbook with the answers. It's no different in business. 

Now I own a Jani-King franchise because they've got the winning playbook and a team that supports them. Get in the game and get ready to shine. 

Go to to get started today!

Friday, May 4, 2018

Trust the King of Clean - Jani-King Commercial Cleaning

Your building is central to your success.  Jani-King doesn't just keep your building clean, we're part of your business team. It's why so many customers place their trust in us. We have been in business since 1969, and we have customers of all types and sizes from all around the world. What I love most about Jani-King that everyone works hard to earn and keep your trust.

With over 1350 customers in the Austin area, Jani-King has been ranked the #1 commercial cleaning Austin has to offer - for over two years now. Our owner/operators are fully-trained, fully-insured, and fully accountable to performance standards. We can schedule all kinds of buildings and businesses - including office cleaning, medical facilities, schools, churches, restaurants, hotels.

Who better to partner with than our Jani-King Austin team - the Global Leader in the ever-growing commercial cleaning industry?

Wednesday, May 2, 2018

Post Construction Cleaning

Updating your space?  We can help with the mess the contractors leave behind.  We provide free quotes on post construction cleans as well as move in and move out cleans.  Please contact us for a free quote on all of your cleaning needs.

Wednesday, April 25, 2018

Manufacturing - Delivering Unmatched Industrial Cleaning Service

To maintain profitability, your product needs to be distributed quickly and accurately. At Jani-King, we maintain your facility so that you can maintain your schedules. Our commercial cleaning program is customized to fit your needs when you need it. #manufacture #warehouse #distribution #center #schedule #busy #commercial #cleaning #janiking #relax

Wednesday, April 11, 2018

A Commercial Cleaning Service to Match Your Government Building's Needs

Jani-King offers more than just competitive pricing. We provide your business with a sense of security and trust. We provide a comprehensive insurance policy and dishonesty bond, and value extensive background checks. You can trust your keys to Jani-King.

#government #security #trust #insurance #honesty #value #janiking #cleaning #services